Post-delivery care

We’ll help make the handoff right.

Use the order number from your confirmation, tell us which plant was affected, and include one clear photo. Our team will review the report and follow up.

Reports are available for approved or delivered orders. One photo up to 10 MB is supported.

After delivery

Report a delivery issue
Tell us what arrived differently than expected and include one photo so we can make it right.

One photo · JPEG, PNG, GIF, or WebP · maximum 10 MB. HEIC/HEIF files are not supported.

Select a photo to preview it here.